Privacy Policy for Ascend

Effective Date: July 2, 2026

Welcome to Ascend, operated by CurioGenesis Tech Labs LLP ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

By downloading, installing, or using the App, you agree to this Privacy Policy.

 

1. Information We Collect

Information You Provide

When you use the App, you may provide:

• Full name

• Email address

• Mobile number

• Company name

• Job title

• Profile photo (optional)

• Password (stored securely using encryption)

• Coaching goals

• Leadership assessments

• Personal reflections or journal entries

• Coaching notes

• Files or documents you upload

• Feedback and support requests

Providing coaching information is voluntary, but some features may not function without it.

 

Information Collected Automatically

The App may automatically collect:

• Device model

• Device identifiers

• Operating system version

• IP address

• App version

• Language preference

• Time zone

• Crash reports

• Diagnostic information

• Usage statistics

• Performance information

 

Permissions

Depending on the features you use, the App may request access to:

• Notifications (session reminders)

• Camera (profile photo or document scanning)

• Photo Library/Gallery (upload profile photo or documents)

• Calendar (optional coaching session scheduling)

• Microphone (if voice coaching is available)

Permissions are requested only when needed and can be revoked through your device settings.

 

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Deliver executive coaching services

• Schedule coaching sessions

• Track goals and progress

• Personalize coaching recommendations

• Improve AI-assisted coaching features

• Send reminders and notifications

• Provide customer support

• Improve app functionality and security

• Prevent fraud and misuse

• Comply with legal obligations

We use only the minimum information necessary to provide our services.

 

3. AI Coaching Features

If the App includes AI-powered coaching:

• AI responses are generated automatically.

• AI is intended to support learning, reflection, and professional development.

• AI content should not be considered legal, medical, financial, mental health, or psychological advice.

• Important business decisions should always involve appropriate professional judgment.

 

4. Coaching Confidentiality

We recognize that coaching conversations may include sensitive professional information.

Except where required by law, we do not disclose your coaching content without your permission.

Authorized coaches may access information only as necessary to provide coaching services.

 

5. Analytics

We may use analytics services to understand:

• App performance

• Feature usage

• Crash diagnostics

• User experience improvements

Analytics data is used to improve the App and is not sold to advertisers.

 

6. Data Sharing

We do not sell your personal information.

We may share information only with trusted service providers that help us operate the App, including:

• Cloud hosting providers

• Authentication providers

• Analytics providers

• Payment processors (if applicable)

• Customer support platforms

• Video meeting providers (if coaching sessions are conducted through the App)

These providers are contractually required to protect your information.

We may also disclose information if required by law or to protect legal rights.

 

7. Data Security

We use reasonable technical and organizational safeguards, including:

• Encryption in transit (HTTPS/TLS)

• Encryption of sensitive data where appropriate

• Secure cloud infrastructure

• Role-based access controls

• Regular security monitoring

Although we use industry-standard protections, no method of electronic storage or transmission is completely secure.

 

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide coaching services

• Maintain your account

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where feasible.

 

9. Your Rights

Subject to applicable law, you may request to:

• Access your personal information

• Correct inaccurate information

• Delete your account and personal information

• Withdraw consent where processing is based on consent

• Request a copy of your data

• Object to or restrict certain processing activities

Requests may be submitted using the contact information below.

 

10. Account Deletion

You may request deletion of your account by:

• Using the "Delete Account" feature in the App (if available), or

• Contacting us using the details below.

Upon verification, we will delete or anonymize your personal information unless we are legally required to retain certain records.

 

11. Children's Privacy

The App is intended for users who are at least 18 years of age.

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will promptly delete it.

 

12. International Data Transfers

Your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, appropriate safeguards will be implemented for international data transfers.

 

13. Third-Party Services

The App may integrate with services such as:

• Google Sign-In

• Apple Sign-In

• Google Calendar

• Apple Calendar

• Video conferencing platforms

• Payment gateways

• Cloud storage providers

Use of these services is governed by their respective privacy policies.

 

14. Compliance

We strive to comply with applicable privacy laws, including:

• India's Digital Personal Data Protection Act, 2023 (where applicable)

• Applicable consumer privacy laws in jurisdictions where the App is offered

• Google Play Developer Program Policies

• Apple App Store Review Guidelines

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted within the App and on our website with a revised Effective Date.

Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

 

16. Contact Us

CurioGenesis Tech Labs LLP

Email: monali.yewale@curiogenesis.com

Website: https://www.curiogenesis.com

Business Address:

Plot 23, Sec 10, Dhruv, Pune - 411026

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us using the information above.